JackRabbit Portal Test Cases

Below are the written steps to take to complete the test cases in the Portal (not via EDI, XML, JSON, CSV, etc.)

You can watch videos for the test cases: JackRabbit Videos

Test Case Summary (see further below for the steps to take for each test):

1. TC1 - Dropship - One Line: This test is to simulate a drop ship order with a single line.

2. TC2 - Dropship - Multi Line, Cancel First Line: This test is to simulate a drop ship order with multiple lines and actions. 

3. TC3 - Bulk - Cancel, Backorder, and Accept: This test is to simulate a bulk purchase order (store replenishment). Bulk POs are not meant to be shipped, instead a release PO will be submitted later with the final order and shipping details. 

4. TC4 - Release Order - Accept and Ship All items: This test is to simulate the release of the bulk order in the previous test case.

5. TC5 - Stand Alone - Cancel and Ship: This test is to simulate the a stand alone store replenishment order (not related to a bulk/release scenario).

TC1 - Dropship - One Line

Step	Process	Description	Action to Take
1	Order	Logicbroker will send the order and it will contain one line item. The order will be available in the Portal in a status of Ready to Ship (500).	None (other than to confirm you can see the order and it is in the right status)
2	Acknowledgement	The acknowledgement should contain all items with all quantities being accepted. The estimated ship date should be included.	Submit the acknowledgement through the Portal by navigating to the order detail, selecting from the dropdown More Actions and then Acknowledge/Cancel. By default, the acknowledgement will be drafted with all items accepted, you can then select Submit on the Create Acknowledgement page.
3	Shipment	The shipment will contain one box and tracking number. Be sure to use the same shipping method as requested on the order (UPS Ground)	Submit the shipment through the Portal by navigating to the order and selecting New Shipment from the top header menu. Once the shipment details such as carrier, tracking number and items shipped per box are entered, select Submit. NOTE: The only required fields to enter are carrier and tracking number to create a shipment.
4	Invoice	The invoice will be for all items that shipped on the order.	Submit the invoice from the shipment in the Portal by navigating to the shipment created and selecting New Invoice. This is the only way to properly create the invoice. Once the invoice details are entered (price, quantity, and additional charges) select Submit.

 

TC2 - Dropship - Multi Line, Cancel First Line

Step	Process	Description	Action to Take
1	Order	Logicbroker will send the order and it will contain multiple line items. The order will be available in the Portal in a status of Ready to Ship (500).	None (other than to confirm you can see the order and it is in the right status)
2	Acknowledgement	The acknowledgement should cancel the first line and accept the second line of the drop ship order. Any cancel/change reason is acceptable. The estimated ship date should be included.	Submit the acknowledgement through the Portal by navigating to the order detail, selecting from the dropdown More Actions and then Acknowledge/Cancel. On the Create Acknowledgement page, update the first line to Reject. Use any cancel code in the Change Reason field (see the bottom of the article for cancel codes). Accept the second line. Then select Submit to complete.
3	Shipment	You will need to make sure to ship the order in 2 different boxes (2 different tracking numbers). In the first box, quantity 3 (of 4). In the second box, quantity 1 (of 4).  Be sure to use the same shipping method as requested on the order (UPS 3 Day)	Submit the shipment through the Portal by navigating to the order and selecting New Shipment from the top header menu. You will need to select Add Box to create a second shipment and you will need to add/remove the SKUs for each box. Once the shipment details such as carrier, tracking number and items shipped per box are entered, select Submit. NOTE: The only required fields to enter are carrier and tracking number to create a shipment.
4	Invoice	The invoice will be for all items that shipped on the order.	Submit the invoice from the shipment in the Portal by navigating to the shipment created and selecting New Invoice. This is the only way to properly create the invoice. Once the invoice details are entered (price, quantity, and additional charges) select Submit.

 

TC3 - Bulk - Cancel, Backorder, and Accept

Step	Process	Description	Action to Take
1	Order	Logicbroker will send the order and it will contain multiple line items. The order will be available in the Portal in a status of Ready to Ship (500).	None (other than to confirm you can see the order and it is in the right status)
2	Acknowledgement	The acknowledgement should partially cancel the first line of the order (qty 10), backorder the second line, accept the third line. The estimated ship date should be included (for the backorder).	Submit the acknowledgement through the Portal by navigating to the order detail, selecting from the dropdown More Actions and then Acknowledge/Cancel. On the Create Acknowledgement page, update the first line to Reject and adjust the quantity to 10 (this is the amount to be cancelled). Use the cancel code in the Change Reason field of "IR". Backorder the second line, be sure to enter a date in the Estimated Ship Date field. Accept the third line. Then select Submit to complete.

 

TC4 - Release Order - Accept and Ship All items

Step	Process	Description	Action to Take
1	Order	Logicbroker will send the order and it will contain multiple line items. The order will be available in the Portal in a status of Ready to Ship (500).	None (other than to confirm you can see the order and it is in the right status)
2	Acknowledgement	The acknowledgement should contain all items with all quantities being accepted. The estimated ship date should be included.	Submit the acknowledgement through the Portal by navigating to the order detail, selecting from the dropdown More Actions and then Acknowledge/Cancel. By default, the acknowledgement will be drafted with all items accepted, you can then select Submit on the Create Acknowledgement page.
3	Shipment	You will need to make sure to ship the order in 2 different boxes (2 different tracking numbers). In the first box, ship the first and second lines of the order. In the second box, ship the third line of the order.	Submit the shipment through the Portal by navigating to the order and selecting New Shipment from the top header menu. You will need to select Add Box to create a second shipment and you will need to add/remove the SKUs for each box. Once the shipment details such as carrier, tracking number and items shipped per box are entered, select Submit. NOTE: The only required fields to enter are carrier and tracking number to create a shipment.
4	Invoice	The invoice will be for all items that shipped on the order	Submit the invoice from the shipment in the Portal by navigating to the shipment created and selecting New Invoice. This is the only way to properly create the invoice. Once the invoice details are entered (price, quantity, and additional charges) select Submit.

 

TC5 - Stand Alone - Cancel and Ship

Step	Process	Description	Action to Take
1	Order	Logicbroker will send the order and it will contain one line item. The order will be available in the Portal in a status of Ready to Ship (500).	None (other than to confirm you can see the order and it is in the right status)
2	Acknowledgement	The acknowledgement should accept the first line and third lines of the order, cancel the second line of the order. The estimated ship date should be included.	Submit the acknowledgement through the Portal by navigating to the order detail, selecting from the dropdown More Actions and then Acknowledge/Cancel. On the Create Acknowledgement page, update the second line to Reject. Use any cancel code in the Change Reason field (see the bottom of the article for cancel codes). Accept the first and third lines. Then select Submit to complete.
3	Shipment	The shipment will contain one box and tracking number for the first and third lines of the order.	Submit the shipment through the Portal by navigating to the order and selecting New Shipment from the top header menu. Once the shipment details such as carrier, tracking number and items shipped per box are entered, select Submit. NOTE: The only required fields to enter are carrier and tracking number to create a shipment.
4	Invoice	The invoice will be for all items that shipped on the order	Submit the invoice from the shipment in the Portal by navigating to the shipment created and selecting New Invoice. This is the only way to properly create the invoice. Once the invoice details are entered (price, quantity, and additional charges) select Submit.

Cancel Codes:

ID = Retailer initiated/requested cancellation
IF = Missing required information on purchase order
IR = Item rejected (no reason given)
R1 = Item rejected, discontinued
R2 = Item rejected, SKU incorrect
R4 = Item rejected, out of stock